Refund Policy
Overview
We want you to be 100% satisfied with your purchase from Minarow Beauty.
Returns
We accept returns within 14 days of receiving your order if the product is unused, unopened, and in its original packaging.
Non-Returnable Items
For hygiene and safety reasons, opened or used beauty and personal care products cannot be returned, but if you're not fully satisfied, we are happy to process a refund.
Refund Process
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 7–10 business days.
Damaged or Incorrect Products
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact
For refund assistance, please contact us by email.